Music-streaming service Spotify

Music-streaming Service Spotify Goes Down

User of the service were in shock as the Music-streaming service Spotify was offline around the world for more than an hour on Wednesday 19/8/2020.

Music-streaming service Spotify

The Users could play only songs already downloaded to their devices. And in many cases songs cut out after just a few seconds.

The issues began at about 13:00 BST on Wednesday, affecting both free and paid users. The company has nearly 300 million users.

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The most surprising thing is despite after 24 hours has past, Spotify has not said what caused the problem.

Tweeting from its customer care account, the tech giant only said it was “aware of some issues right now”.

Why the Service Interruption?

About 90 minutes after the first reports, the company tweeted that “everything is good to go and looking happy,” without further explanation.

Downdetector, a website that tracks outages of popular services, registered thousands of reports around the world – including the US, UK, and Australia.

But podcasts in Spotify’s app seemed to work for some users throughout the interruption.

The company has seen a surge in paying users during the coronavirus pandemic, adding six million new premium subscribers in the first quarter of the year.

Spotify has reached 130 million paid subscribers, despite initial concerns over how the Covid-19 crisis could affect listening habits.

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The music-streaming platform says it gained six million subscribers in the first quarter of 2020.

It said the figures fell into the higher end of what had been predicted before the coronavirus outbreak.

But analysts have warned Spotify’s quarterly results may not be as positive as the company suggests.

Source: BBC

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